This Internet health web application contains confidential patient
data related to the processing of health claims pertaining to a
Plan Member's (plan participant's or dependent's) care and treatment.
The Plan Sponsor and/or Contract (Claims) Administrator are committed
to maintaining the absolute privacy of all personally identifiable
information contained in this health web application.
patient data is confidential information and will not be disclosed
to any unauthorized third party unless the Plan Sponsor and/or Contract
Administrator is required to do so by legal, judicial or governmental
proceedings, or unless expressly instructed to do so by the Plan
about plan participants is collected in aggregate and may be shared
with health web application partners. Health web application partners
will not receive personally identifiable patient data. Aggregate
information is information that describes the demographics of users
as a group and does not reveal the identity of a particular user.
All personally identifiable information is stored in a secured database
and is always transferred via an encrypted Internet channel.
Certain information is collected in the form of an IP Address. This
information identifies the computer you are using and allows computers
and servers to communicate with each other. IP Addresses are collected
through the health web application in order to conduct system administration,
maintain internal security, collect aggregate information and to
monitor site traffic. The health web application does not associate
IP Addresses with personal information and the IP Address does not
identify you personally.
"Cookies" are pieces of data that the health web application
transfers to the hard disk of your computer for tracking purposes.
hard drive to assist you in your record keeping. The health web
or to track personal information concerning your usage of the health
Plan Members may access the health web application after completing
an online registration form. Plan Members are required to provide
confirmed contact information to include; Group Number, Social Security
Number, City, State, Zip Code, Date of Birth, Gender, Phone Number
and Relationship. Plan Members are also required to provide a unique
Username and Password. Plan Members may provide their e-mail address
or they may designate their Plan Administrator as their primary
contact for e-mail.
The health web application will not disclose personal information
to third parties unless required by law. A Plan Members e-mail address
will not be disclosed to any third party unless required by law.
The health web application will not disclose personally identifiable
information or allow anyone to collect personally identifiable information
unless required by law. The health web application does not use
Banner Advertisers and /or Third Party Ad Networks.
The health web application utilizes advanced technology for Internet
security. When a Plan Member accesses this site using Netscape Navigator
or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket
Layer (SSL) technology protects personally identifiable information
using both server authentication and data encryption. This level
of security is designed to safeguard patient data and make it available
only to authorized, registered users. The data will be completely
inaccessible without accessing the health web application using
the registered user name and password.
the health web application software and hardware do not have access
to personally identifiable information. Security measures are in
place to protect the loss, misuse or alteration of the information
under the control of the health web application staff. In addition,
the health web application is hosted in a secure server environment
utilizing a "firewall" and other advanced technology to
prevent interference or access from outside intruders. The health
web application requires Plan Members to enter their unique name
and password each time they log on to the site. In addition each
user is asked to agree to the "Notice of Confidentiality and
Certification of Authority" prior to accessing the health web
application. The health web application issues a session "cookie"
only to record encrypted authentication information for the duration
of a specific session.
The health web application
gives Plan Members the opportunity to Opt-In or Opt-Out of participation
in the health web application. Plan Members who do not register
to access the site will not receive communications sent through
the "message center" and will not have access to their
patient data via the Internet. Plan Members who wish to Opt-In,
Opt-Out or make corrections or modifications to their personal information
as contained within the health web application may do so by emailing
firstname.lastname@example.org or email@example.com